MANAGEMENT POLICY

Our goal is to become and to remain a successful manufacturing company specialising in a flexible small series production of buses with a focus on mini and midi buses and their variants as a special market niche, the production of multi-purpose vehicles and components for the automotive industry. In the market niche, in which we focus on the upper middle price range, we wish to become a leading vehicle manufacturer in Central Europe, and we are therefore ready to discuss all forms of co-operation with our business partners.

Our vision is to be a flexible, top-quality bus manufacturer and, supported by our strategic partners, to market our products, know-how, technology and services in the global market.

The key to success is changing the manner of thinking of our employees, resulting from the introduction of a new business philosophy which needs to be presented to each and every worker in the company.

The basic business orientation of Tovarna vozil Maribor is achievement of results, and our business policy, programmes and activities prove that we take care of all the participants in the business processes. The satisfaction of our customers is the source and the basis for the payment of our work and the work of our suppliers, the payment of the profits to the company owners and the contributions to the local community. By constant improvement of business processes and products and by reducing negative influences on the environment, especially in the area of emissions, use of energy and waste reduction, we will ensure the excellence of our services and in such a way exceed the demands and expectations of all interested sides.

Our fundamental commitment is based on the respect for legal and other requirements which we have agreed to. With constant improvements and innovations in every area of our business operations will ensure a stable and sustained growth of our company. We will promote fairness, integrity, openness, dignity and respect for all participants in the business process – our customers, employees, owners, suppliers, and the local community, and we will base the business operations of our company on high ethical values. Knowledge, experience and integrity are the key values in our way of doing business; they are the point of difference from our competition and the basis for creating and maintaining mutual relationships.

We are a company which keeps its promises. With a view to enhancing our business activities and business opportunities, we have committed to an efficient selection, development and motivation of our employees, and to expressing our gratitude for their work and their contribution to the success of the company. In line with our profit making orientation, we look after the social welfare of our employees; the bigger the profit, the higher their social welfare.

Tovarna vozil Maribor attaches great importance to further education of our employees in the area of quality achievement, to their professional work and to their obtaining complementary skills with a view to raising their professional qualifications.

All activities relating to quality assurance are managed and supervised by the Quality Assurance Department in accordance with the company's Quality Assurance Manual.